Privacy Policy

This Privacy Policy explains how Viewed (“Viewed,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you use the Viewed mobile app, the website at viewedapp.com, and related services (together, the “Service”).

By using the Service, you acknowledge the practices described here. Please also read our Terms of Service.

Information you give us

• Account information: email address, username, password (stored in a hashed form), display name, and, if you choose, a profile photo and bio.
• Library activity: titles you save, mark as seen, rate, add to lists, or write notes about.
• Content you post: reviews, comments, lists, debate and discussion posts, community posts, and chat messages.
• Social connections: people you follow, who follows you, friends, and communities you join.
• Profile customization: cosmetics you equip and preferences you set.
• Messages to us: your name, email, and anything you include when you contact support or use the form on this website.

Information collected automatically

• Usage information: how you use features, such as searches, pages and titles viewed, and actions taken. This also powers your History, Stats, Progression, and recommendations.
• Device and technical information: device type, operating system, app version, language, IP address, and approximate location derived from your IP address (not precise GPS location).
• Diagnostics: crash reports and performance data that help us find and fix bugs.
• Notification tokens: if you allow push notifications, a token that lets us send them to your device.

Information from others

Other users may share information about you, for example by mentioning you, inviting you to a community, or messaging you.

We use information to:

• Provide the Service, including your Library, ratings, reviews, lists, chats, and communities.
• Personalize your experience, such as recommendations, Blend matches, and your Dashboard.
• Run social features like feeds, followers, leaderboards, XP, and badges.
• Send notifications you’ve opted into, and important messages about your account or the Service.
• Keep Viewed safe, including detecting spam and abuse, enforcing our community rules, and handling reports.
• Respond to your questions and support requests.
• Understand how Viewed is used so we can fix problems and build better features.
• Comply with legal obligations and protect our rights and the rights of others.

Where the law requires a legal basis for processing, such as in the European Economic Area or the United Kingdom, we rely on performance of our contract with you, our legitimate interests in running and improving a safe service, your consent (which you can withdraw at any time), and compliance with legal obligations.

Viewed is a social app, so some information is visible to others:

• Usually visible: your username, display name, profile photo, level, badges, and equipped cosmetics, plus content you publish publicly, such as reviews, ratings, lists, and posts in debates, discussions, and communities.
• Visible to participants: chat messages are visible to the people in that chat.
• Private: personal notes and your account email are not shown to other users.

Some visibility may depend on your privacy settings in the app. Please think before sharing, because others can see, save, or share what you post publicly.

We do not sell your personal information, and we do not share it with third parties for cross-context behavioral advertising. We share information only in these situations:

• Service providers that help us run Viewed, such as hosting, databases, authentication, email delivery, push notifications, and crash reporting. They may only use the information to provide services to us.
• Media data providers: to show information about titles, we request data from third-party sources. These requests contain things like the title you’re looking up, not your account details.
• Legal and safety: when we believe in good faith it’s needed to comply with the law or a legal request, or to protect the rights, property, or safety of Viewed, our users, or others.
• Business transfers: if Viewed is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that deal, and we’ll let you know.
• With your consent or at your direction.

We may also share aggregated or de-identified information that can’t reasonably be used to identify you.

viewedapp.com does not use advertising or third-party tracking cookies. It loads its fonts and assets from our own server.

• Local storage: the site saves the date of the latest update you’ve seen in your browser, so the bell icon can show when there’s something new. This stays on your device, and you can clear it in your browser settings.
• Server logs: like most websites, our servers record basic request information, such as IP address, browser type, and pages requested, to keep the site secure and working.
• Contact form: when you send a message, we receive your name, email, topic, and message by email so we can reply.

We keep information for as long as your account is active or as needed to provide the Service. When you delete your account, we delete or de-identify your personal information within a reasonable period, except where we need to keep some information to comply with legal obligations, resolve disputes, prevent abuse, or enforce our agreements.

Residual copies may remain in backups for a limited time before they are overwritten. Content others have already shared or interacted with, such as messages you sent in a group chat, may remain visible to them.

We use reasonable technical and organizational measures to protect your information, including encryption in transit (HTTPS) and hashed passwords. No system is perfectly secure, so we can’t guarantee absolute security. Please use a strong, unique password and let us know right away if you suspect unauthorized access to your account.

• Edit your profile and content at any time in the app.
• Notifications: manage push notifications in the app or in your device settings.
• Access and export: ask for a copy of the personal information we hold about you.
• Correction: ask us to fix information that’s inaccurate.
• Deletion: delete your account in the app, where available, or ask us to delete it and your personal information.
• Objection and restriction: in some places, you can object to or ask us to limit certain processing, and withdraw consent you’ve given.

Depending on where you live, such as the EEA, the UK, or US states like California, you may have additional rights under local law. We will not discriminate against you for exercising them. You may also have the right to complain to your local data protection authority.

To make a request, use our support form and choose “Account & data request,” or email support@noxxstudios.com. We may need to verify your identity before completing a request, and we’ll respond within the time required by law.

Viewed is not intended for children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has given us personal information, please contact us and we will delete it.

We and our service providers may process information in countries other than the one where you live, including the United States. These countries may have different data protection laws. Where required, we use appropriate safeguards for these transfers.

We may update this Privacy Policy from time to time. When we do, we’ll change the “Last updated” date above. If the changes are significant, we’ll let you know in advance, for example with a post on our updates page or a notice in the app.

Questions or concerns about your privacy? Reach us through our support page or by email at support@noxxstudios.com.